• We collect your name, phone number and email via website and phone.

• We use your information in order to stay in touch with you.

• Mobile opt-in, SMS consent, and phone numbers will not be shared with third parties and affiliates for marketing purposes.

• You have the right to access, update or delete your data at any time.

Here is some additional information about our texting policies. Please do not text any personal or clinical information.

• Disclosure:
  The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications:
  If you have consented to receive text messages from Monarch, you may receive messages related to:

  • Appointment reminders

  • Follow-up messages, Customer care

• Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].

• Potential Fees for SMS Messaging:
  Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

• Opt-In Method:
  You may opt-in to receive SMS messages from Monarch in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

• Opt-Out Method:
  You can opt out of receiving SMS messages at any time by replying "STOP" to any message. Alternatively, you can contact us directly to be removed from the messaging list.

• Help:
  If you’re experiencing any issues, reply with the keyword HELP, or contact us directly at reachout@monarchwellness.com.

• Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary.